A CRM that your sales team will actually use
Leads from your website, Facebook and WhatsApp in one place, with follow-ups that never get forgotten. We build custom CRMs for South African sales teams that find the big platforms too expensive or too complicated.
- 10+ years experience
- Remote team in Pakistan
- Low-cost rates in Rands
At Web Design Durban, CRM packages start at R29 999, about half the typical Durban price of R60 000. The work is done remotely by our team of expert freelancers in Pakistan, with more than 10 years of experience, and most projects take 4 to 10 weeks.
- Starting price
- R29 999
- Typical Durban price
- R60 000
- Timeline
- 4 to 10 weeks
- Team
- Remote experts in Pakistan, 10+ years
- Serving
- Durban, KZN and all of South Africa
- Contact
- WhatsApp, 6 AM to 7 PM SAST
CRM & Lead Management for Durban businesses
If your leads live in a notebook, a shared inbox and three people's phones, some of them are slipping away. Nobody means to forget a follow-up. It just happens when there's no system reminding them.
A CRM built around your sales process fixes that. New enquiries land in the system automatically, get assigned to the right person and move through stages you define. Quotes, notes and reminders sit with each contact, and you can see the whole pipeline on one screen.
The big CRM platforms charge per user per month, often in dollars, and still need customising. We build CRMs in PHP or React that fit your business exactly, working remotely from Pakistan with more than ten years of experience.
Why Durban businesses choose us for CRM
Every lead captured
Website forms and other sources feed straight into the CRM, so nothing gets lost in an inbox.
Your pipeline, your stages
Set up the steps your deals really go through, from first call to signed order.
Follow-ups on autopilot
Automatic reminders mean no lead sits untouched for weeks.
Quotes in minutes
Build branded quotes from saved products and prices, and track which ones get accepted.
Know what's working
See where your best leads come from and which team members close the most deals.
No per-user fees
Add as many team members as you need. The software is yours.
Up to 50% lower than the Durban market
Our team of expert freelancers works remotely from Pakistan, so you get the same quality CRM work for about half of what local agencies charge. Satisfaction guaranteed: we keep refining until you're happy before you pay the balance.
Starter CRM
Capture leads and never miss a follow-up.
- Lead capture from website
- Contacts & companies
- Pipeline stages
- Tasks & reminders
- Up to 5 users
Team CRM
For sales teams with quotes and reports.
- Unlimited users
- Everything in Starter
- Quotes & proposals
- Email sending & history
- Lead assignment rules
- Sales dashboards
Advanced
Automation and integrations for larger teams.
- Everything in Team
- Workflow automation
- Facebook lead ads integration
- Accounting / ERP integration
- Custom reports
- 6 months support
Save R60 001 on the Team CRM plan and put it into Google Ads, social media or stock instead, or invest it into an even better CRM. Same budget, more results.
Prices in South African Rand, starting prices for a standard scope. Domain, hosting, paid plugins, third-party fees and ad spend are not included. Your final fixed quote depends on your exact requirements. Typical Durban prices are based on published 2026 rates from Durban and South African agencies.
Remote experts, local results.
Our CRM work is done by a remote team of freelancers in Pakistan with more than 10 years of experience. That's how we keep prices low for Durban and South African clients without cutting corners. You talk to us on WhatsApp, see progress on live previews and only pay the balance when you're happy.
10+ years of experience
Our designers and developers have been at this for over a decade, with more than 300 websites, stores and campaigns delivered.
Lower cost, same quality
Lower running costs on our side mean a lower quote on yours. We cut overheads, never corners.
Only 3 hours apart
Pakistan is 3 hours ahead of SAST. We're online 6 AM to 7 PM your time, Monday to Saturday.
Pay as you see progress
A deposit to start and the balance once you approve the design. Live previews at every step.
How your CRM project comes together
Sales process review
We map how leads arrive, who handles them and how a deal gets closed.
Design
We design the pipeline, contact pages and dashboards for your approval.
Build and import
We develop the CRM and import your existing contacts and open deals.
Launch and adoption
We train your team and adjust the setup in the first weeks so it sticks.
CRM & Lead Management questions
Still unsure about something? Ask us on WhatsApp. You'll get a straight answer from someone who does this every day.
Ask a questionCan it pull in leads from my website and Facebook?
Website forms connect directly. Facebook lead ads can be connected through their integration tools, and WhatsApp chats can be opened and logged from each contact.
Why not just use HubSpot or Salesforce?
If they fit, they're good tools. Many small teams find them expensive per user and full of features they don't use. A custom CRM is a one-off cost and does exactly what you need.
Can we import our existing contacts?
Yes, from Excel, CSV or most other systems that can export data.
Can it send emails?
Yes. It can send quotes and follow-up emails from your own address and keep a record on each contact.
Will it work on phones?
Yes, so your sales team can update deals and look up details while they're out seeing clients.
Ready to get started?
Tell us about your CRM project and get a free quote in Rands, usually within a few hours. Our team works remotely from Pakistan, so you get expert work without the Durban agency price tag.